Question 1

I am listed. How do I obtain my trust score?

Accepted Answer

If you are listed in GCTI, your trust score is automatically available on the Service page of your account.

1. Go to the Catalogs section.
2. Choose your catalog.
3. Select your supplier file.

If you would like information on how your trust score is calculated:

1. Go to the Service page of your account

2. Go to the get my trust matrix section. We will send you your matrix and the calculation method.

For any other questions, you can contact our customer service,(https://www.gcti.cloud/en/customerservice) make your request by email at gcti.btocloud.fr (http://gcti.btocloud.fr),() or use our online AI Assistant

Question 2

How is my GCTI Trust Score calculated?

Accepted Answer

This is how your trusted score is actually computed 
📰Thanks to the information you provided during the online listing process, during an interview with our appraisal expert, or during an expert session.
✅By verified systems, based on our evaluation matrices, calculation algorithms, and knowledge base verifications.
Our trust matrices incorporate more than 140 measurement values on the Transparency and Reliability factors.

Your trust score is not only based on technical values but also on governance values in terms of data protection and location, regulations, technical reliability, and customer service levels (SLA, resolution time, TTR, etc.).

This score is highly sensitive to the completeness/incompleteness of data and its verification.
Only verified data is used to calculate the confidence score.
This score is updated monthly after precision and recall.
📅If you believe your score could be improved, please feel free to book a session (https://www.gcti.cloud/en/book-online)with our team.

Question 3

Can I get listed for free?

Accepted Answer

All our cloud service listings are paid. You can choose the plan that suits you best in the [ Plans and Packages ](https://www.gcti.cloud/en/pricing-plans/list) tab and benefit from a free 7-day trial.

Question 4

How do I register on the GCTI platform in English?

Accepted Answer

📅Starting January 9, 2026, all French and European service catalogs will be merged onto a single access platform: gcti.cloud(http://gcti.cloud).

1. If you are already listed in our French catalogs and have an offer available in Europe, we will directly integrate your offer in English at no additional cost!
2. If you are not yet listed in our French catalogs and only wish to be listed in our english catalogs, you will need to follow the listing process on the Get Listed page.(https://www.gcti.cloud/en/se-referencer)

Question 5

Can all Cloud providers be listed on GCTI?

Accepted Answer

We accept all requests for listing of cloud service providers (IaaS, PaaS, SaaS).

✅Only suppliers who have met the eligibility criteria will be included in our catalogues.
In particular, they will need to be able to deliver a cloud offering or solution in service mode (as a service).

⚠️Solutions described as PaaS or SaaS, but accessible only
demo mode users are not eligible.

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